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Home Elite Care

Life Happens.

Your Furniture Stays Protected.

Comprehensive coverage for spills, tears, scratches, and accidents. Plus, get store credit if you never need to use it.


In Home Repair

Stain removal

Free Parts and Labor

Should your new furniture become damaged as described under the Protection plan, if required, we will send a certified professional technician to repair or correct the damage. Our technicians are qualified to perform a wide range of services and can often repair damage on the first visit. We work around your schedule and visit your home when it is convenient for you.

What's Covered

Product 1
Upholstery
Product 2
Wood Furniture
Product 3
Adjustable Bases

Upholstered Fabric and Leather Furniture

  • Most stains: including food, beverage, pet / human urine, ink, grass, mud, and more
  • Rips, tears, burns, and punctures
  • Failure of motors
  • Failure of Integral electrical components
  • Breakage of mechanisms and frames

Dining Rooms, Bedrooms, and Tables

  • Most stains: such as water, ink, and liquids
  • Scratches, dents, chips, gouges
  • Warping, checking, bubbling or peeling, and bed rail breakage
  • Lifting of veneers structural components
  • Loss of silvering on mirrors
  • Failure of Integral electrical components

Adjustable Bases

  • Motors
  • Frame

Win Win

Should you not submit any claims during your Home Furniture Protection Plan coverage period, we'll issue you a merchandise credit valued at the original plan purchase price for use on your next furniture purchase at our store, with applicable terms and conditions.

This credit must be used within 60 days following the expiration of your coverage term (3 years ).
To redeem, your qualifying furniture purchase must equal at least twice the credit amount.

Have Questions or Need to File a Claim ?

Whether you have questions about your coverage, need clarification on your benefits, or are ready to file a claim, simply give us a call. Provide us with your name, phone number, or contract number, and we will quickly locate your records. Our team is ready to answer your questions and take steps to resolve your claim promptly.

Contact Customer Service
Monday - Friday 9:00am - 5:00pm
[email protected]
337-291-7855