Should your new furniture become damaged as described under the Protection plan, if required, we will send a certified professional technician to repair or correct the damage. Our technicians are qualified to perform a wide range of services and can often repair damage on the first visit. We work around your schedule and visit your home when it is convenient for you.
What's Covered
Upholstery
Wood Furniture
Adjustable Bases
Upholstered Fabric and Leather Furniture
Most stains: including food, beverage, pet / human urine, ink, grass, mud, and more
Rips, tears, burns, and punctures
Failure of motors
Failure of Integral electrical components
Breakage of mechanisms and frames
Dining Rooms, Bedrooms, and Tables
Most stains: such as water, ink, and liquids
Scratches, dents, chips, gouges
Warping, checking, bubbling or peeling, and bed rail breakage
Lifting of veneers structural components
Loss of silvering on mirrors
Failure of Integral electrical components
Adjustable Bases
Motors
Frame
Win Win
Should you not submit any claims during your Home Furniture Protection Plan coverage period, we'll issue you a merchandise credit valued at the original plan purchase price for use on your next furniture purchase at our store, with applicable terms and conditions.
This credit must be used within 60 days following the expiration of your coverage term (3 years ). To redeem, your qualifying furniture purchase must equal at least twice the credit amount.
Whether you have questions about your coverage, need clarification on your benefits, or are ready to file a claim, simply give us a call. Provide us with your name, phone number, or contract number, and we will quickly locate your records. Our team is ready to answer your questions and take steps to resolve your claim promptly.